KYC Policy at RockySpin Casino
RockySpin Casino is operated by Neroblanko Tech B.V. under a Curaçao eGaming licence. As a licensed operator, RockySpin is required to verify the identity of its players in accordance with applicable anti-money laundering and counter-terrorism financing regulations. This page explains when and how verification is carried out.
When KYC Verification Is Required
Identity verification may be requested at any of the following stages:
- Prior to or upon your first withdrawal
- At any subsequent withdrawal, at the casino's discretion
- Upon account closure
- At the deposit stage, if required under applicable regulations
Documents Required
To complete verification, players may be asked to provide one or more of the following:
- Passport or national identity card
- Utility bill or bank statement (proof of address)
- Copies of debit or credit cards used for deposits
- Evidence of payment method ownership
- Source of funds or wealth documentation
Verification Methods
RockySpin may verify documents through the following methods: document submission, Skype or Zoom call, selfie with documents, or a phone call to the number on file.
Timeframes
Standard KYC processing takes 3–5 business days. Players are required to respond to verification requests within 15 days. Failure to respond may result in account suspension.
Data Retention
All KYC data is retained for a minimum of 5 years after account closure, in accordance with AML/CTF legislation.
Last reviewed: 2026-04-01. For questions regarding your verification, contact support@rockingspin.com.